Computer Tips and Tricks

Fake anti-virus (AV) software is spreading at such a pace that it could grow past all other types of malicious software. It seems to be everywhere right now. Sophos Software is now seeing 15 fake AV sites a day now up from 5 a day last year. Panda is saying that Fake Antivirus will account for over 30 milion pc infections a month.

Technically, rogue AV is often hard to detect because the software is essentially a confidence trick. The rogue program convinces the user that they are infected with malware when they are not, and the user agrees to install the software to remove the non-existent threat. The user willingly hands over anywhere between $29 and $79, without the bogus software having to do anything that would cause an anti-virus program to intervene. If you do give them money, they still do not do anything about it, which doesn’t even qualify for extortion.

The bad thing is that the programs look legit often using that same interface and basic code that the real programs use. So, if you all of sudden see a hard drive scan that finds you have 139 viruses on your machine, just kill the program anyway you can. If you have questions, just contact me.

Got a laptop in today that had such an odd problem. The customer said that they rushed the shutdown process and went ahead and hit the power button to shutdown the laptop. When they went back in and powered it on, the touchpad did not work.This was a Compaq (or HP) laptop model cq50-139wm (one of the deals at Walmart).

I installed the latest drivers over at synaptics.com but that did not work. I went to hp.com and got the latest drivers for that machine but that did not work. The device manager didn’t eben show the touch pad at all. The mouse setup under control panel did not even have a listing for the synaptics touch pad driver.

Thinking that it was malware related, I installed atf cleaner, pcfixer, malwarebytes, ccleaner and there was a lot of crap to remove but did not take care of the touchpad.

A lot of sites on this issue were saying to do fn-f7 or some key combination to make sure the touchpad was not turned off. In this case, there is a small push button above the touchpad, that is amber if it is turned off, blue or white if it is turned on. In my case, it was on, but the touchpad still did not work.

Did a system restore back several days but the touchpad still no worky.

I finally came across a site where it mentioned powering the laptop off, popping the battery out and letting it stay disconnected for more than a minute. This did the trick. Special thanks goes to http://forums.techguy.org for that info.

Technorati Tags: compaq cq50, laptop, synaptics, touchpad